Effective Date: May 20, 2018
Fairroom 4Rent cares deeply about the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
Your privacy is important to us.
We strongly urge you to read this policy and make sure you fully understand it, before you access or use any of our services.
What information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; device ID; viewed pages; browsing information; browser type; operating system; internet service provider; timestamp; the referring URL; and location data depending on the device you use. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
How do we collect such information?
We collect information which you provide us voluntarily.
When you fill out the request forms on our website, as part of the process, we collect personal information you give us such as your name, address phone number and email address/ full name, legal address, phone number of your company; when you sign in to our Services via third party services such as Facebook or Google; and/or when you contact us directly by any communication channel (e.g., emails).
Your personal information will be used for the specific reasons stated above only.
Why do we collect such information?
We collect such Non-personal and Personal Information for the following purposes:
A. Provide and operate the Services.
B. Further develop, customize and improve our Services.
C. Provide our Users with ongoing customer assistance.
D. Provide usage of our Site: We use information that we collect through Cookies to allow you to use the Site.
F. Providing targeted advertisements: We use information that we collect through Cookies to pursue our legitimate interests by providing targeted advertising.
(you may opt-out of our mailing list at any time by emailing us email@example.com)
G. Market research: We use information that we collect through Cookies to pursue our legitimate interests to engage in market research (such as the analysis of market segmentation or trends, preferences and behaviours, research about products or services, or the effectiveness of marketing or advertising) or product development (such as the analysis of the characteristics of a market segment or group of customers or the performance of our Site, in order to improve our Site).
H. Create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
I. Comply with any applicable laws and regulations.
We share your personal data with third parties as permitted by law and as described below, such as service providers acting on our behalf. We do not sell or rent your personal data.
Your data may be transferred to a third party under the following circumstances:
The feedback we receive from our customers is very important to us. Therefore we may send you an email promptly after your stay, inviting you to complete our guest review/online survey form. By completing our guest review/online survey, you accept that we may publish the information you provide on our website for the sole purpose of informing future customers of your opinion of the quality of the apartment and of the quality of service you received from Fairroom 4Rent. We reserve the right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, publicly display, refuse or remove reviews at our discretion. The information you provide may be also be shared with our affiliated, co-branded and/or linked website partners.
We may disclose your personal data to an investigative or government authority if required to do so by law (or any regulation having the force of law) or in order to detect, prevent or prosecute criminal acts.
Fairroom 4Rent adheres to the levels of security of personal data protection required by current EU legislation. Fairroom 4Rent observes the appropriate security procedures to prevent personal data misuse and only authorised employees are permitted to access and use personal data in order to carry out their duties.
How do we communicate with our site visitors?
We may contact you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.
Cookies and other tracking tools
More information on Cookies: Cookies are small bits of electronic information that a website sends to a visitor’s browser and are stored on the visitor’s hard drive. We place Cookies on your computer if you visit our website. If you are concerned about having Cookies on your device, you can set your browser to refuse all Cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete Cookies from your device. However, if you choose to block or delete Cookies, certain features of the websites you visit may not operate correctly.
Types of cookies Fairroom 4Rent uses
Cookies of statistical analysis: These cookies allow to quantify the number of visitors and analyze statistically the use made by users of our services. They can be treated by us or by a third party and thanks to them we can improve our navigation on our web and enhance the way we present the information.
Cookies of geolocation: They are used to locate geographically the situation of the computer, Smartphone, or tablet in order to provide the most appropriate content and services according to your location.
Performance cookies: We use these cookies to gather user data such as viewed web pages, clicks, date/time stamp information, referring/exit pages, and search words. This information is anonymous and helps us to optimise and improve our website.
Retargeting cookies: We use these cookies to show you Fairroom 4Rent advertisements on other websites based on how you have used our website.
Cookies of registration: When you register in our site, cookies that identify you as a registered user are generated. They can be used to identify your user account and other services associated to this, and they function as long as you do not cancel your account, close your browser, or turn off the device. Also, these cookies can be used in combination with analytical data in order to identify your preferences individually on our website.
Advertisement cookies: These cookies enable the effective management of our portal advertising space. That way we can adjust the advertising content to the use you make of our website. They can be treated by us or by third parties, and thanks to them we are able to know your browsing habits therefore introducing related advertisement.
Other third party cookies: In some of our pages, cookies can be installed by a third party. This allows them to manage and improve the services they offer. An example of this use is the links of social networks that permit sharing our content.
Fairroom 4Rent may show you some advertisements from third parties to help you get the most out of your Fairroom 4Rent experience. Third party cookies allow us to track visitor clicks on advertisements run on our site.
By using the Fairroom 4Rent website, you agree that we can place these types of cookies on your device.
Cookies can be removed at any time. To do this, go to your browser settings and select which cookies you wish to accept or reject.
How can the site visitors' withdraw their consent?
You can do this by configuring your browser so that it does not accept cookies or alerts you every time that you visit a website that uses them. However, if you do this it is likely that there will be sections of the website or application that you will not be able to use.
If you don’t want us to process your data anymore, please contact us at firstname.lastname@example.org
If you have any questions about security on our website, or if you wish to exercise your right to oppose your data being stored on our system and subsequently remove it, please contact us at email@example.com.
Please keep in mind that potential complaints including photographic proofs
have to be submitted to us by e-mail within 24 hours after check-in.
Posterior complaints will not be considered.
If you have any questions about your booking(s), please send us an e-mail.
Your inquiry will be submitted immediately and our team will reply to your questions as quickly as possible.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org